Featured Video: Reseating Classroom Devices
Today I (Kelli) learned a new troubleshooting term: reseat. No, it does not mean to change your seat to a new computer when something does not work. It means to unplug and then plug in a peripheral device when it is not working on the computer. Basically, if you are in the classroom and the camera cuts out, or even the mouse stops working, the first thing to do is to check the USB connection and “reseat” the device. This is the quickest way to get your peripheral devices working again, and something that can easily be done before stopping class to call the ITS Service Desk.
Check out this video where our new Educational Media Technician, Kris Leichtenberg demonstrates how to reseat a device in the classroom. And don’t worry, if reseating the device does not fix your issue, contact the ITS Service Desk at 740-587-6395 or email@example.com and they will send someone (probably Kris) over to help get everything working again.
Also, if you would like to learn more about what it means to reseat something on a computer, check out this article from Lifewire: What Does Reseat Mean?